Seaton Terrace was part of Valens Medical Partnership and you will be aware that Valens joined Northumbria Primary Care (NPC) in January this year. NPC are building a new GP practice which will house Elsdon Avenue GP practice and we have the opportunity to move Seaton Terrace surgery into this new building.
The location of the new building will be on the land opposite the Lakes and Dales Co-op, on the corner of Blackhaugh Drive and the A192 as shown in the image below:
This proposed move will provide us with more clinical space, and an improved and modern environment. We believe this proposed change of location will improve both patient and staff experience and allow us the opportunity to increase our clinical capacity.
Work on the new building is expected to start in Summer 2024 and to be completed by Summer 2025. It is proposed that Seaton Terrace would move in at this time.
Patients will not have to do anything about this proposed move. All patients will remain registered with our practice. Our phone number, website and Anima access point will stay the same.
Share your views
Your feedback and views are valuable to us. We are now entering a period of engagement that will last until 21 June 2024. We want to give all our patients that access our Seaton Terrace surgery and a wide range of stakeholders the opportunity to share their views.
To make sure we hear from as many people as possible, you can share your views in a number of ways:
- Complete a short online survey that can be found here: https://www.surveymonkey.com/r/2PQ28BX. Paper copies can be found at our reception desk.
- E-mail the practice at nencicb-nor.valensmedical@nhs.net with the subject line “Seaton Terrace Surgery” or write to the practice at the below address:
Seaton Terrace Surgery
Westbourne Terrace
Seaton Delaval,
Whitley Bay, NE25 0BE
- Attend one of our drop-in sessions. These sessions will be held at Seaton Terrace Surgery, NE25 0BE
- Thursday 23 May 2024, 5.00pm – 7.00pm
- Thursday 30 May 2024, 2.00pm – 4.00pm
You may also want to contact Healthwatch Northumberland, the statutory independent consumer champion for patients on 03332 408 468 (local call rate) or email info@healthwatchnorthumberland.co.uk.
Further information
We have enclosed an FAQ sheet with this letter, which we hope will answer any questions you may have. Alternatively, you can email your questions to nencicb-nor.valensmedical@nhs.net or call the practice.
Once the engagement period has closed, we will review all feedback received and consider our options going forward. We will then be able to update you on any decisions made, and what happens next.
We hope you take this opportunity to share your views and we look forward to hearing from you.
Thank you for your ongoing support.
