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Telephone update - expected disruption 24/04/24

Patient Participation

Your views

As a GP practice, we want to provide a high-quality of care for our patients.

One of the ways we do this is by working as part of a group with other practices.  We believe this helps patients because we can share expertise and support.

We want to make some improvements and we want to know what you think about our ideas.

We would be grateful if you could fill in this short survey here.

Patient Representative Group 

What is the Patient Participation Group?

We have a Patient Participation Group which meets several times per year. The group aims to provide an opportunity for two-way feedback between the practice and the patients, to work together to improve services and facilities for the patients of the practice. We also discuss the results of the annual patient surveys and practice performance.

We want to ensure that the people who use our services can have their say.  Your opinions matter to us, the people who use the service are the best people to tell us how we are doing and if any improvements need to be made.

How can I join the Group?

We are particularly interested in representatives from teenagers, parents and those who are less able-bodied (e.g. blind/deaf/physical restriction etc).  If you are interested in joining the group, please get in touch with our team by e-mailing our team at nencicb-nor.valensppg@nhs.net. Please include the name of the surgery that you usually attend in the subject line of the e-mail.

PPG Minutes

Click the links below to read the minutes from previous meetings.

Northumbria Primary Care